Watch What You Say in Interviews – “I guess” is a Common Mistake

I have recently been helping an organisation interview for an exciting and challenging role. The candidates being interviewed have been bright interesting people who bring significant experience in their fields.  Unfortunately this recent experience brought back to me one of the all too common terms that people use when prefacing an interview response – “I guess”.

While it may seem I am being petty, when you start an answer with “I guess” it basically negates whatever proceeds this, as when interviewing you are looking for definite responses, not “I guess”, particularly when people are talking about specific experiences, how they solved problems and so on.  While you may well have done all you said you did, the “I guess” at the start does not leave the interviewer feeling very confident in your reply. Doubt creeps in and that is not what you want. Instead take the time you need to gather your thoughts (as sometimes people say I guess to bide time) and then launch into your response.

Next to all of us do and say things in an interview which are out of character as the nerves set in.  However the key is to debrief and reflect on the interview, ask the interviewer for feedback and/ or run practise interviews with a friend or a professional to ensure that you come across as the best candidate for the job.

A Career Strategist & Coach can help you overcome any interview challenges you may have.

Alternatively see The DIY Job Search & Career Change Program electronic works, including ‘Interviewing, Negotiating & Landing Your Next Job’

 

Powerful Words to Sell Your Skills, Engage the Reader & Get the Interview

Most Executives and Senior Professionals find preparing their resume a challenge. As a result the resume is put together quickly and reluctantly, and reads like a chronological list of their education and work experience. At its basic level this is what the resume needs to be, however if actually want your resume to stand out and engage the reader, more energy needs to go into how you write about and sell your skills and experiences. It is difficult for most of us to sell ourselves effectively in a couple of pages of text, yet essential for job search success.

Quantify and Qualify Your Skills!

A sentence that says you have ‘exceptional interpersonal and communication skills’ is largely a waste of text! It tells the reader nothing, yet many resumes have a listing of skills or competencies with no supporting evidence to demonstrate them. You know why you are skilled in certain areas however unless you can communicate them to the reader in a powerful way, they are empty words.

Including specific examples, where you can demonstrate these skills or competencies in a past or current job is crucial as they create a picture in the readers mind and offer credibility to what you are saying. Without it, the words are pointless. If you cannot quantify or qualify everything in your resume (aside from your personal details) then the information is taking up valuable real estate that you could be using to really sell yourself to the reader and secure that next brilliant role.

Always avoid including lists and sentences that don’t describe in detail with a relevant example your skills or competencies. Rather than, ‘I have excellent client relationship skills demonstrated through 10 years in Sales‘, the example below tells the reader you deliver client satisfaction which is more important than how many years you have been using these skills. Being specific and outcome orientated wins hands down.

Example: Client Relationship Skills: In over 100 client assignments I have never received negative feedback from a client. I have used each new project as an opportunity to develop my client relationship skills to ensure their continued satisfaction.

Below is a listing of words to assist in selling your skills more effectively in your Resume and in the interview. These relate to everything from data to people and systems. Using powerful action orientated words create a positive impression.

 Accomplished  Administered  Analyzed  Built  Completed  Composed  Conducted  Controlled  Coordinated  Created  Decreased  Delivered  Demonstrated  Designed  Developed  Directed  Eliminated  Established  Evaluated  Expanded  Founded  Generated  Guided  Implemented  Improved  Increased  Initiated  Instructed  Invented  Launched  Led  Maintained  Managed  Modified  Motivated  Negotiated  Organized  Originated  Participated In  Performed  Planned  Produced  Proved  Provided  Recommended  Reduced  Re-organized  Researched  Revised  Saved  Sold  Solved  Streamlined  Supervised  Trained

The resume is often only looked at when you change employers. Such an important document warrants more attention and together with these tips you should see your resume have more impact.

Tips to Write & Sell Work Achievements in Your CV

Achievementsare a critical part of your resume, perhaps more important than responsibilities, and therefore should be given prime resume real estate. Ensure that any achievements that are already listed on your resume are engaging to the reader and actually quantify or qualify what you have achieved. If they are fairly un-inspiring due to how you have presented them, either edit or remove them and update with more exciting and relevant examples. When describing your achievements, remember to think about how your reader is interpreting what you are saying. A couple of well written, relevant examples paint a more positive and engaging picture and far outshine a long list of basic and poorly written achievements.

Consider reading the following statements whilst reflecting on your more recent jobs. Take down notes of situations that come to mind.

Have you designed or introduced a new process that may have increased efficiency or sales?

  • Have you solved a difficult problem?
  • Have you received any awards?
  • What has been your experience with managing or training difficult people?
  • Have you mentored or coached colleagues or those external to your business?
  • Have you developed a new system, a product, etc?
  • Have you designed something?
  • Can you think of something you have done for the first time?
  • Have you prepared any reports, papers, articles etc that others could not?
  • Have you saved your company or department money?

It is worth compiling this information as it happens, get into the habit of documenting your achievements either as they occur or regularly with enough detail that you can recall what you did when it comes to updating your resume. With these examples at hand, it will help enhance your resume and create more compelling stories for the interview. When documenting your achievements, it is important that they are detailed, relevant and engaging to the reader. Below is a weak and strong example of the same achievement.

Weak Example: The introduction of new rebate initiatives, that was successful in saving the company a substantial amount of money.

Strong Example: I successfully negotiated revised annual trading terms by offering lower rebate terms to the company’s key accounts through incentive targets and the introduction of promotional rebates. This initiative generated a cost saving of $700,000 within six months of the change.

If you are unsure if your achievements are coming across strongly, ask a colleague or friend to review.

A Few Social Media Terms to Help in Your Job Search

Social media is so much a part of our lives these days, and if not so much our own, chances are it has consumed our children’s, nieces’ and nephews’ lives. Terms like ‘trending’ have been added to our vocabulary in recent times.

12. Trending: A word, phrase or topic that is popular on Twitter at a given moment.

17. Tweeps: Twitter + People = Tweople.

21. Link bait: Designed to attract incoming links. News and widget hooks are good examples.

This short post THE TOP 25 SOCIAL MEDIA TERMS YOU NEED TO KNOW on Social Media Today gives a snapshot of the key terms.

Why life is too short to be doing a job you don’t enjoy!

For most of us work dominates our lives, regardless of if we are doing a job we enjoy or not, or earning a good or bad salary.  It is suggested that work occupies 75% of our waking hours – which includes all working activities, from getting ready for work, driving to work, working, driving home and anything extra we do for our jobs.

What is astounding is the fact that most people spend more time planning a holiday than they have ever spent on planning their actual career.  I kid you not. This could account for why only 18% of people are actually enjoying their jobs

Talk to any successful person and they will tell you that they had a career goal/s in place supported by a strategy and set in place the actions to achieve them. They also no doubt worked dam hard to get where they are, both working on and in their careers. In turn they generally experience both personally satisfying and financially successful careers.

Taking a proactive approach to career management combined with dedicating time and energy into understanding what it is that drives you and setting in place the motions to achieve results is very empowering. This exercise ‘Looking to make a job or career change’ offers a good starting point.

It does take courage, plus time and sometimes money to achieve the career you want, however given how much of our lives work occupies and that fact that it is how we derive our income it is surely worth it.

You can access lots of great free career resources via the Six Figures site. And/or alternatively you can engage professional support from a Career Coach or Strategist like myself to help get you on your way.

Remember, life is too short to be doing a job you don’t enjoy!

The career benefits that come with having a sponsor

As you progress in your career there tends to be a point where you need a sponsor to go higher, particularly if you are fairly ambitious and have a career goal and path in mind.  While some are happy to ‘do their time’ and hope that the opportunities they want will be offered, others take a more proactive approach to enlist a sponsor.  While mentors are fantastic and certainly play an important role in our careers, nothing beats having an internal sponsor on your side to help open doors.  No doubt you have seen those around you, or maybe even you have benefited from having a sponsor.

Below is an excerpt from an ‘Accelerate Your Career: Find a Sponsor’  which looks at how to go about getting a sponsor as it is not always easy to do.
“If your company doesn’t have a program, there are still things you can do to find a sponsor. Offer yourself for “stretch” work assignments and projects that provide visibility to those at the top. Volunteer for committees where you can broaden your contacts and show your skills. Network – and see establishing relationships across the organization as an important part of your job. When you find potential sponsors, seek and heed their feedback. “

According to a study highlighted in the article by the Center for Work-Life Policy, men are 46% more likely to have sponsors than women.  This is certainly something for organizations to take note of who are looking to build up the number of women in senior roles. It also suggests that women need to be more active in enlisting sponsors as a part of their career strategy.

It is important before you make the decision to source a sponsor that you are clear about what your career goals are, your strategy and the type of sponsor best able to assist you in achieving these.

Share your views on having a sponsor.

Words to sell your skills, engage the reader & land the interview

Most Executives and Senior Professionals find preparing their resume a challenge. As a result the resume is put together quickly and reluctantly, and reads like a chronological list of their education and work experience. At its basic level this is what the resume needs to be, however if actually want your resume to stand out and engage the reader, more energy needs to go into how you write about and sell your skills and experiences. It is difficult for most of us to sell ourselves effectively in a couple of pages of text, yet essential for job search success.

Quantify and Qualify Your Skills!

A sentence that says you have ‘exceptional interpersonal and communication skills’ is largely a waste of text! It tells the reader nothing, yet many resumes have a listing of skills or competencies with no supporting evidence to demonstrate them. You know why you are skilled in certain areas however unless you can communicate them to the reader in a powerful way, they are empty words.

To read this full article visit the Six Figures Jobs & Career Services site

Job Seeking? Over-qualified &/or Over-the-hill?

It’s a common scenario. You are out of work and hunting for a new job, but keep getting told that you are overqualified for the jobs you go after.

Kelly Magowan, a director of Six Figures, says it might not make sense, but recruiters are employed to find people who match the profile for a job. People who are too experienced, she says, are a high risk candidate. The big fear is that they will move on when a better job comes along.

I wonder whether that’s the real reason, or is it because managers are worried about employing someone who knows more than they do? And if it’s a fear of the person moving on, why not take advantage of their knowledge in the meantime and develop a career path within the company that can see them returning to something more akin to their status and experience.

Kelly provides some advice for people who have heard the “overqualified” argument one too many times. It means you can’t follow the traditional channels to recruitment.

In my mind, there is no legitimate excuse for turning someone down because they are overqualified. In fact, I’d suggest nine times out of ten it amounts to ageism. What do you think?

To listen to the interview with Phil Dobbie from BTalk and Kelly Magowan from Six Figures visit BTalk.

 

For anyone at the interview stage, this is a must watch video

Having worked in the HR, Recruitment and Careers space for many years, I am always looking for new information and insights to assist job seekers, our Six Figures members and my careers clients.

Occasionally I come across gold like this 4 minute video which is a must watch for anyone who is about to interview or going through the interview process. It is a very powerful message and one that empowers the job seeker and hopefully will bring about a better job search experience for everyone.

If you are a Sales professional you may already be doing what the video suggests, if you are not – chances are you are lacking the sales edge. So, please invest 4 minutes in your career to watch this video.

Watch – The MOST important interview question